I wish I knew…there’s always someone in your corner

Sometimes life at university doesn’t go to plan, and you may need some extra help. Lisa, a recent Civil Engineering graduate, talks about support she received at university and how finding one good connection helped her through tricky times.

What were your main goals when you arrived at Leeds?

Arriving at Leeds, I just wanted to achieve a 2:1, get a job and make friends. I knew I’d face barriers in my education with my disability and finances. I contacted Disability Services before I started, so support was set up by the time I arrived, which I found really useful throughout my studies.

What was your biggest challenge during your time at university?

My dad passed away in the March of my second year. This was a really difficult time for me, especially as I had to return to Leeds to do my exams. After I told the university about my loss, my academic personal tutor, David, contacted me to discuss my options. The fact David could reach out and help me create a plan helped me as I felt I had a way through it.

How did your APT support you?

David helped me decide to take the next semester off, and to retake my second year of university. He signposted me to the school welfare officer who offered support and resources. I was also referred to counselling. Going to counselling was probably one of my best decisions at university. It helped to give me routine and space to talk about what I was going through. I never felt like I was forced to be there; I actively wanted to go and meet with my counsellor, who was amazing.

How did you choose the support you needed?

It’s all about recommendations and just trying it out. I don’t think many students are aware of how easy it is to access support like counselling. It’s very daunting, and there’s lots of unknowns, but you’ve just got to try. It really is worth it. I didn’t know what would work for me until I tried different things, but I had a completely positive experience with all the student support I interacted with, and it made a big difference for me.

How has this support helped you to where you are now?

I was recently shortlisted for the Student Social Mobility Awards, organised by the charity UpReach, who support students from lower income backgrounds to reach their full potential. I also finished university with a 2:1 undergraduate degree in July 2024. Despite expecting to complete an integrated masters, due to my circumstances, I felt I couldn’t.

This impacted my confidence when applying for jobs as I felt I was competing with others who were more qualified. However, I was accepted onto a graduate role which I started in September. The support I received helped me to overcome the barriers and struggles I faced during my time at university and ultimately helped me to exceed my own expectations.

What is your biggest piece of advice for fellow students?

The most important thing you can do at university is to make one good connection. Find that person who can direct your energy into a positive place and continue pushing you in the right direction. For me, that person was my tutor, David. Finding that person who can help you figure out what to do — that is gold.

If you’re struggling with anything during your time at university and you need a little support, get in touch with the Student Information Service. No matter how big or small, the SIS can answer your questions and connect you to the right people to help.